Enquiries
Solihull leisure centres: If your enquiry relates to activities, memberships, bookings or facilities at a Solihull leisure centre, please contact the centre directly:
- North Solihull Sports Centre – 0121 770 3822 or via their website.
- Tudor Grange Leisure Centre – 0121 705 6371 or via their website.
DocSpot Exercise Referral Scheme: If you have been referred to DocSpot by a healthcare professional then please contact your preferred venue directly. Full details of the scheme can be found on this webpage.
Physical activity or healthy lifestyle advice: For support with becoming more active or improving your overall health and wellbeing, please contact DDM Health.
Promoting your activity, group or club: If you would like to promote your session, group or club, you can add it to My Solihull Map by submitting your details via email to [email protected]
All other enquiries: For anything else, please email [email protected]
Feedback – Solihull Leisure Centres
We welcome your feedback on North Solihull Sports Centre and Tudor Grange Leisure Centre. Please follow the steps below:
Step 1: Speak to staff on site – In the first instance, please raise your feedback with a member of staff at the leisure centre. Many issues can be resolved straight away.
Step 2: Submit feedback online – If the issue is not resolved, you can submit your feedback or complaint via the Atreemo system, which is managed by Everyone Active.
Step 3: Escalate to the Council – If, after a reasonable period of time, you are not satisfied with the response, you can escalate your complaint to Solihull Council. You can do this in the following ways:
• Online: Complete the complaints form
• Email: [email protected]
• Post: The Bluebell Centre, West Mall, Chelmsley Wood, B37 5TN
• In person: Visit one of our Solihull Connect walk-in centres
How to find us
Healthy Places Team
Council House, Manor Square, Solihull. B91 3QB
Email: [email protected]